Privacy Policy

Effective date: August 18, 2026

This policy applies to elandbag.com and its English and Spanish pages. Eland Bag is operated by Jinhua Yilan Industry & Trade Co., Ltd., a manufacturer and trading company in Jinhua, Zhejiang, China.

1. Information we collect

When you send an inquiry, we may collect your name, company, email address, phone or WhatsApp number (optional), country, product interest, estimated quantity, project details and any information you choose to include. We also preserve product and campaign context such as the source page, landing page, referrer and UTM parameters so we can understand and answer the request.

Our website and infrastructure may also process technical information such as IP address, browser, device type, language, pages viewed, timestamps and security logs. Google Analytics 4 may use cookies or similar identifiers to produce aggregated website usage reports.

2. How we use information

• Respond to product, sampling, quotation and manufacturing inquiries.
• Prepare requested recommendations, specifications and commercial follow-up.
• Measure website performance and improve content, navigation and inquiry conversion.
• Detect spam, abuse, technical failures and security threats.
• Meet contractual, accounting or legal obligations when a business relationship develops.

3. Service providers and international processing

We use service providers only where needed to operate the website and respond to you. These currently include Web3Forms for form delivery, Reacho for inquiry routing and management, Google Analytics 4 for website measurement, and hosting or content-delivery providers for site availability and security. If you choose WhatsApp, Facebook or LinkedIn, those services process your activity under their own privacy terms.

Because we serve international buyers and operate from China, information may be processed outside your country. We take reasonable steps to limit access to people and providers that need the information for the purposes above.

4. Sharing and sale of personal information

We do not sell personal information. We may share information with contracted service providers, professional advisers or authorities when needed to provide the requested service, protect the website, enforce rights or comply with law. We do not authorize service providers to use inquiry information for their own unrelated marketing.

5. Retention and security

We keep inquiry and communication records only for as long as reasonably necessary to answer the request, manage a potential or active business relationship, maintain business records and meet legal obligations. Analytics data follows the retention settings configured in our Google Analytics property. We use access controls, HTTPS and infrastructure security measures, but no internet transmission or storage system can be guaranteed completely secure.

6. Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction or objection regarding your personal information. You may also ask us to stop non-essential follow-up. To make a request, email kevinlee@elandbag.com. We may need to verify your identity before completing the request.

7. Cookies and external links

You can restrict cookies through your browser settings. Doing so may reduce analytics but should not prevent you from reading the site or contacting us. Links to external websites are governed by those websites' own policies.

8. Business audience and policy updates

This is a B2B manufacturing website and is not directed to children. We may update this policy when our services, providers or legal obligations change. The effective date at the top of this page identifies the latest version.

9. Contact

Jinhua Yilan Industry & Trade Co., Ltd.
Jinhua, Zhejiang, China
Email: kevinlee@elandbag.com
Phone / WhatsApp: +1 213 561 9409